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8 Tips for improving customer satisfaction and increasing revenue
In order to increase revenue, there is need to deliver products and services that are very valuable. Customer loyalty, word-of-mouth...
How you can accelerate digital transformation
A Bain survey of more than 131,000 customers across 22 countries found that banks were regularly losing customers for years,...
News from JETHRO
The Lagos State Operation Coordinating Unit (LSOCU) of the National Social Safety Nets Programme (NASSP), organized by the Federal Government...
Key Strategy for Solving system Integration Issues in Your Enterprise
Having an extensive business model, managing expanding operations and meeting service delivery expectations are key reasons why many firms....
AI Trends in Security Susceptibility Resolution
The use of emerging technologies creates vulnerabilities in an enterprise which fraudsters can exploit. Recent report by Capgemini stated that...
5 Steps to Harnessing insight for Product Innovation
Delivering value that will meet customers’ expectations, will require innovative products and services, according to the insight obtained from analyzing...
6 Key Strategies for businesses to transform their Customer Experience
Unpleasant experience is the reason 69% of customers surveyed via Temkin recent survey said they will be changing their bank...